Accessibility
Vaughan Community Health Centre is committed to providing accessible, high quality services for all stakeholders including its clients, visitors, community members and will make reasonable efforts to ensure that its policies, procedures and practices are consistent with the following principles:
(a)Services will be provided in a manner that respects the dignity and independence of all clients.
(b)The provision of services to persons with disabilities will be integrated wherever possible.
(c) Persons with disabilities will be given an opportunity equal to that given to others, to obtain, use or benefit from the programs and services provided by VCHC.
- All staff, students and volunteers are trained in providing accessible customer service
- Support persons assisting individuals with communication, mobility or personal care, are welcome.
- Assistive hearing devices are available for client use
- Guide dogs and service animals are welcome
- Interpretation services are available for over 100 languages
- Both Vaughan and Keswick locations are wheelchair accessible, including the availability of accessible parking spaces and ramps.
- Signage is transcribed into braille
- VCHC’s website has accessibility features
- Upon request, communication materials such as flyers, newsletters, brochures, etc. can be provided in an alternative format. The information will be provided to the person in a timely manner and free of cost.
For more information, please refer to
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Accessibility Policy
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Accessibility for Ontarians with Disabilities Act Compliance
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