The Vaughan Community Health Centre strives to provide our clients and community members with supportive and person-centered care. Suggestions, praise, or constructive feedback can help us to improve. The VCHC has an open door policy and welcomes feedback and comments from our clients and visitors. The VCHC Leadership Team will be happy to meet with you in person and discuss how we can be of further assistance to you. We appreciate and welcome all feedback.
Feedback is welcome in any format: in person, by phone, or in writing.
- VCHC will also solicit input from clients on an ongoing basis throughout the year by conducting a client experience survey. To complete the survey, please visit: https://www.surveymonkey.com/r/B7ZZVK7
- VCHC provides suggestion boxes in waiting and program areas to receive written comments and suggestions.
- Verbal feedback will be documented, by clients or staff, on a comment card and placed in one of the suggestion boxes.
- Input from community agencies, leaders, members, and other stakeholders will be gathered every 3 or 4 years when conducting the environmental scan for strategic planning.
Phone: 905-303-8490
Fax: 905-832-0093
Email: info@vaughanchc.com
For more details about VCHC’s feedback and complaint practices, please refer to the policies below:
